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Refund Policy

Returns

Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.

Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions.

All returns/exchanges must be made within 30 days of receipt of the merchandise.

Items may be returned only with prior authorization.

All returns must have a Return Merchandise Authorization number (RMA#). 

 

Exchanges (if applicable)


We only replace items if they are defective or damaged. 

Please send an email to jimiscountrystore@gmail.com for further instructions on returning/exchanging your item.

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

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